Our Vision is to positively impact lives around the world with products that people trust, value, and rely on. Our Mission is to supply market-leading products that enhance comfort and well being, accessible to everyone, everywhere. We aim to be an ecommerce business where people love to work and shop, treating each and every person in our supply chain and business fairly.
Introduction and Policy Statement
The Modern Slavery Act 2015 is an Act of the Parliament of the United Kingdom. It is designed to combat modern slavery in the UK. This Modern Slavery and Human Trafficking Statement is published in response to section 54(1), Part 6 of the Modern Slavery Act 2015 and relates to the actions and activities of One Retail Group for the financial year ending 31 December 2025.
Modern slavery includes the use of persons for slavery, servitude, forced, compulsory, or bonded labour, child labour, and human trafficking. Human trafficking is where a person arranges or facilitates the travel of another person with a view to that person being exploited. Modern slavery and human trafficking are crimes and violations of fundamental human rights.
One Retail Group is committed to preventing slavery and human trafficking violations in its own operations, its supply chain, and its products. We have a zero-tolerance approach to modern slavery and require our supply chain to comply with our values and standards. This policy applies to all persons working for us or on our behalf in any capacity, including but not limited to employees at all levels, directors, agency workers, seconded
workers, agents, contractors, and suppliers. We expect that our suppliers will hold their own suppliers to the same high standards.
Organisational Structure
We are a multi-product and multi-channel eCommerce business with an infrastructure that ensures fast delivery across the United Kingdom (UK), Europe, the United States of America (USA), Canada and the UAE. The nature of our supply chain involves sourcing and manufacturing products in the United Kingdom, Europe, China, Pakistan, and Morocco. Due to the number of sourcing regions, the nature of manufacturing activity, and the involvement of multiple stakeholders across our supply chain, we recognise that we operate in an environment with an increased risk of modern slavery and human trafficking.
Modern Slavery & Human Trafficking Policies
We have implemented several internal policies to ensure that we are conducting business in an ethical and transparent manner. We expect our entire supply chain, which includes all persons working for us or on our behalf in any capacity, to uphold the measures and commitments we have put in place to prevent modern slavery and human trafficking.
These include, but are not limited to:
- We have a zero-tolerance policy towards slavery and human trafficking and require our supply chain to comply with our values.
- Our entire supply chain is responsible for the prevention, exposure, and reporting of modern slavery. All persons must not engage in, facilitate, or fail to report any activity that might lead to, or suggest a breach of this policy.
- We are actively committed to engaging with our suppliers and stakeholders to address the risk of modern slavery and human trafficking in our supply chain. We make sure our suppliers and stakeholders are aware of our policies, adhere to the same standards, and hold their own supply chain to the same high
standards.
Due Diligence
Our due diligence procedures aim to identify, monitor, and reduce the risk of slavery and human trafficking occurring in our business and supply chain. As part of our efforts to achieve this, we have adopted the following due diligence procedures:
We take a risk-based approach when selecting our suppliers and keep them under regular review. We require our suppliers to comply with well-recognised quality management systems and annual factory audits. In addition to this, we require our suppliers to comply with our Modern Slavery & Human Trafficking policies, which set out the minimum standards required to combat modern slavery and human trafficking.
We may require employment and recruitment agencies and other third parties supplying workers to our organisation to confirm their compliance with our Modern Slavery & Human Trafficking policies.
We carry out risk assessments across our supply chain and reserve the right to carry out announced or unannounced visits or audits where we suspect there may be a breach of our Modern Slavery & Human Trafficking policies.
We do not tolerate slavery and human trafficking in our supply chain. Where there is evidence of failure to comply with our policies and procedures by persons, businesses, or stakeholders within our supply chain, we will ensure that we take appropriate action. This can include working toward the breach of policy being remediated or in severe circumstances, termination of all contracts and relationships.
Risk Assessment and Management
We regularly evaluate the nature and extent of our exposure to the risk of slavery and human trafficking occurring in our supply chain. We continue to develop our risk assessment procedures to ensure we reduce the risk of slavery and human trafficking occurring in our business and supply chain.
Our risk assessments consider factors including geographic location, reliance on migrant or temporary labour, and industry-specific risks associated with manufacturing and logistics. Higher-risk areas are prioritised for enhanced due diligence, monitoring, and supplier engagement.
We monitor the effectiveness of our approach to preventing modern slavery and human trafficking through supplier audits, corrective action plans, ongoing supplier engagement, and internal review of reported concerns. Should any issues be identified, we would track remediation actions and take appropriate steps to ensure continuous improvement across our policies and procedures.
Training and Awareness
We recognise that training and awareness are key to preventing modern slavery and human trafficking. Relevant employees, particularly those involved in procurement, supplier management, and operations, receive guidance or training to help them identify risks, recognise warning signs, and understand how to report concerns. We also engage with suppliers to promote awareness of modern slavery risks and reinforce our expectations regarding ethical labour practices.
Approval
This statement has been approved by the Board of One Retail Group and is signed on its behalf by:
